Welcome to Sigiri Resort. By booking and staying with us, you agree to the following terms and conditions. Please read them carefully.
Reservation and Cancellation / Refund Policy
- Booking Confirmation: Your booking will be confirmed upon receipt of your reservation details and payment.
- Cancellation Policy: If you cancel your booking after reservation, you will be charged the cost of the first night.
Check-in and Check-out
- Check-in Time: From 2:00 PM to 12:00 AM.
- Check-out Time: From 6:00 AM to 10:00 AM.
- Early Check-in/Late Check-out: Subject to availability and may incur additional charges.
Child Policy
- Children 5 and Under: Children aged 5 and under can stay free of charge.
- Children 5 to 12 Years: Children aged between 5 and 12 years will be charged 50% of the meal rates if they share bedding with their parents.
- Children 12 Years and Above: Children aged 12 years and above will be considered as adults for accommodation and meal pricing.
Pet Policy
- Pets: Pets are not allowed in the hotel premises.
Payment
- Payment Methods: We accept major credit cards, debit cards, and cash.
- Advance Payment: Full payment or a deposit may be required to secure your booking.
House Rules
- Smoking: Smoking is not allowed inside the rooms. Designated smoking areas are available.
- Noise: Please respect other guests by keeping noise levels to a minimum, especially during nighttime hours.
- Damage to Property: Guests will be held responsible for any damage caused to hotel property during their stay.
Liability
- Personal Belongings: The hotel is not responsible for the loss or damage of personal belongings. Please use the in-room safe for valuables.
- Accidents and Injuries: The hotel is not liable for any accidents or injuries that occur on the hotel premises.
Amendments
- Policy Changes: The hotel reserves the right to amend these terms and conditions at any time. Guests will be notified of any significant changes.
Thank you for choosing our hotel. We hope you have a pleasant stay. If you have any questions or need further assistance, please do not hesitate to contact our front desk.
